Self-Service
FOR RESIDENTS
In this age of online shopping and digital banking, residents expect the same online service from government organizations. Someone applying for a permit expects to be able to check the status online. In JOIN, we offer a variety of options to digitally serve residents.
Service
Reduce administrative burden
With our E-Forms solution, residents can submit applications anytime, anywhere—even via their tablet or smartphone. Identification is made easy through DigiD, EIDAS, or eHerkenning. This is not only convenient for residents but also ensures a streamlined workflow and lower costs.
JOIN's E-Forms are integrated with the case system. Once the form is completed, the case, along with its workflow, starts automatically. No more administrative hassle to create cases from incoming emails or letters: you can dive right into processing!
SAVE AT LEAST 15 MINUTES
PER APPLICATION
BUILT-IN ONLINE
PAYMENT GATEWAY
COMPLIES WITH DIGITAL
ACCESSIBILITY REQUIREMENTS
Self-service
Keep residents constantly informed
The Personal Internet Page (PIP) is our online platform for viewing, editing, and adding information. This interactive portal provides residents and businesses with 24/7 insight into the current status, case details, and public documents of ongoing matters. It's also possible to respond or add documents.
For organizations looking to collaborate even more intensively with various types of chain partners, we offer a tailor-made portal.
“Information exchange now takes place in a secure online environment, ensuring privacy.”
Do you want to enhance your organization's online service delivery?
I'd be happy to show you how our solutions can elevate your organization's service delivery to the next level. You can schedule an obligation-free demo via the link below!
